FAQ
HOW LONG WILL IT TAKE TO RECEIVE MY ITEM?
On average, it will take up to 5-10 business days for your item(s) to arrive. Once an order is shipped, you will receive the tracking information in your email.
WHAT IS THE REFUND POLICY?
All Sales Are Final.
HOW CAN I FIX A MISTAKE ON AN ORDER ALREADY PLACED?
Please contact me within 24 hours of placing an order that needs to be altered. Once you receive the tracking information, the order cannot be changed.
HOW ARE SHIPPING COSTS CALCULATED?
The shipping costs are solely based off of the weight of the artwork purchased. Because of the unconventional size and shape as well as the fragility of artwork, each piece will be packed by me to ensure they are shipped as safely as possible. Shipping is done via USPS.
CUSTOM ORDERS
On average, custom pieces take 1-2 weeks to finish (shipping will take an additional 5-7 business days)
A 50% deposit is required for me to start your piece.
The remaining balance + shipping fees are due when you see the final piece
If you have any other questions and/or inquiries feel free to reach out to me via email and I'll get back to you ASAP!